Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle

I've never given any hotel a perfect 10 but Toyoko Inn Shinagawa well deserves it. I was impressed with so many perks and services from the excellent hospitality of the hotel staff to the cleanliness, the free clean towels daily, the free shuttle service every 15mins to Shinagawa train station and the delicious breakfast buffet. The hotel is located in a convenient location about 10mins from Shinagawa Station which connects to any part of Tokyo & Japan and Tennozu Isle Monorail station. There's a 7-11 convenience store about 50 meters away and an Anytime Fitness 24 hour gym about 500 meters from the hotel.

The hotel has a courtesy bus that runs to and from Shinagawa Station, and the monorail and railway line are also close by. The breakfast is amazing, a virtual feast, and is included in the price. The staff were helpful and assisted with any requests I had. I had a problem with the size of the room and smells from the bathroom drains. I requested to see if a change was possible, and they accommodated my request immediately. The new room was larger and there were no bad odours. My friend, who was travelling with, had no issues with her room.

The breakfast menu was very nice, providing enough diversity to satisfy the guests. The room equipment was very nice. It has to be underlined, that the hotel introduced an eco-friendly policy, providing the bathroom equipment in the lobby. I also liked the everyday breakfast confirmation solution (using the room TV system). And finally, the shuttle bus to the train station, which is really great solution. The personnel was kind and professional.

The room and the ensuite were spotless. I loved the smell of the provided soaps. The breakfast was very generous and delicious, with plenty of choices. All the staff, from reception to those handling breakfast, were excellent. Great location. I highly recommend this hotel.

Clean, Super easy check-in and check-out (automated). Many japanese office people stayed here. You can take free amenities like razor, toothbrush & toothpaste, tea bag, and other things at the lobby. There is a free breakfast everyday and the menu is quite substantial but basic (rice, pastry, noodles). The hotel is quite far from Shinagawa station, but they provide free bus from morning till night every 15 minutes. The nearest train station is about 5-10mins walk (I think it was a subway or something, we took that subway to go to Disneyland).